Articles

 Change your personal details and change or add e-mails or contact points

To modify your personal details or add contact e-mails, you can follow this small step-by-step...

 Cosa devo fare se voglio cambiare sistema operativo da linux a windows o viceversa del mio attuale servizio?

Per cambiamenti di sistema operativo es: Hosting all inclusive Linux > hosting windows è...

 Desidero che i miei servizi e nomi a dominio vengano pagati automaticamente per 1 o più anni

Le fatture per tutti i piani hosting e tutti i servizi aggiuntivi (a pagamento annuale) vengono...

 Desidero modificare la valuta per le prossime fatture

Le valute sono decise dai nostri clienti all'inizio di un ordinazione.Purtroppo non vi è...

 Error 403 visiting my web page, how to fix it

Error 403 can be a symptom of 3 main problems: The lack of an index.html or index.php page...

 Ho dato la disdetta ma continuo a ricevere da voi le fatture, come mai?

Può capitare di dare la disdetta dopo che è già stata consegnata la fattura al cliente, in questo...

 Ho ordinato l'installazione di un CMS (Joomla, Drupal, Wordpress, ecc...) come faccio ad accedere al servizio?

Per accedere al servizio e per amministrare il cms seguire la seguente procedura: Accedere...

 How to change the password of your email box from the cPanel starting from the 4host customer area

Once logged into the customer area: https://www.4host.ch/clienti/login Simply follow this...

 How to modify the additional options of a service (for example to add / remove the invoice sent by post or the payment at the bank / post office)

In the customer area: https://www.4host.ch/clienti/clientarea.php it is possible to self-manage...

 How to upgrade/downgrade your hosting plan?

To upgrade or downgrade one of the services purchased, proceed as follows: login in the...

 I cannot pay through the Paypal portal without having to register or I have changed my credit card and I don't know how to proceed with the payment.

For online payment from our system, all transaction operations are sent to Paypal which, as a...

 I would like to activate https on my hosting space, can I request your assistance?

Can I independently enable https for my website? The certificate is already available or I have...

 Non riesco ad accedere all'area clienti di 4host.ch, ho perso la email contenente i dati

Qualora non si ricordasse più i dati per accedere all'area clienti di 4host.ch >...

 Page not found when I visit my site, cpanel, webmail, webdisk, and methods to locate your ip if blocked by your server

How to unlock my ip from your customer area? To unlock your ip you can proceed in a completely...

 Piani di assistenza per i rivenditori, sono disponibili?

Per l'attivazione dell'assistenza per rivenditori è possibile eseguire i seguenti passaggi:1°...

 Recovery and recovery of files and folders in cPanel in case of malfunction wordpress or other CMS or various scripts

Inside cPanel there is a tool for recovering files and folders in case following an update or...

 Some recipients do not receive our emails eg: outlook.com, hotmail.com and live.com what to do?

It may happen that some recipients such as outlook.com, hotmail.com and / or live.com do not...

 Timing of activation or reactivation of a service if paid by bank transfer

the checks are carried out by us daily between 16:30 - 20:00 and therefore the services and...

 Transfer of ownership of a website (hosting plan) or domain name, how to do it?

At 4host.ch we are very scrupulous on the security side and that for a change of ownership we...

 Two-factor authentication - how to log in to the 4host customer area in any case and how to restore two-factor authentication if you have lost your recovery key

To access the customer area even without having to enter the code (for reasons you don't have a...

 Unsubscribe / Give the cancellation of a particular service, how to proceed?

The notice/cancellation period is 30 days before the end of the month and the day for which you...

 Which email software does 4host recommend? What are the possible alternatives and the use of webmail when it is recommended?

Dear Customer, from our long internal research we have come to the conclusion that the best...